Privacy Policy

Last updated: September 2025

At Renzo Diaz Coaching, I take your privacy seriously. This Privacy Policy explains how I collect, use, and protect personal data in connection with my tutoring and coaching services ("Services").

1. Information Collected

I may collect the following information when you apply or use my Services:

  • •Parent and student contact details (name, email, phone number).
  • •Academic background (grades, school, subject focus).
  • •Session transcripts, progress notes, and AI-generated reports.
  • •Payment and billing details (processed securely through third-party providers).

2. How Data Is Used

Your information is used to:

  • •Deliver and personalize tutoring and coaching sessions.
  • •Provide progress updates, summaries, and reports.
  • •Process payments and manage billing.
  • •Improve services (dashboards, AI tools, study plans).
  • •Communicate with you about schedules, updates, or support.

3. Data Sharing

  • •Personal data is never sold or shared with third parties for marketing.
  • •I may use trusted third-party platforms (e.g., Airtable, Softr, Zoom, AI tools) to deliver services. These providers process data securely and in compliance with GDPR.
  • •Data may be disclosed only if required by law.

4. Data Storage & Security

  • •All data is stored securely using encrypted platforms.
  • •Only authorized parties (Renzo Diaz and approved service providers) have access.
  • •Reasonable measures are taken to protect against unauthorized access, loss, or misuse.

5. Your Rights (GDPR)

As a parent, student, or user in the EU, you have the right to:

  • •Request access to your data.
  • •Request corrections or updates.
  • •Request deletion of your data ("right to be forgotten").
  • •Withdraw consent for data processing at any time.
  • •Request data portability.

Requests can be made by contacting me via the official application channel.

6. Data Retention

  • •Student records and reports are stored only as long as necessary to provide services.
  • •Data may be retained for up to 12 months after services end, unless deletion is requested earlier.

7. Cookies & Analytics

  • •My website may use cookies or analytics tools to improve performance and user experience.
  • •You may disable cookies in your browser settings.

8. Updates to This Policy

I may update this Privacy Policy from time to time. Updates will be posted on this page with the "last updated" date.

9. Contact

For questions about this Privacy Policy or GDPR rights, please use the official application channel.

Direct communication is reserved for enrolled families only.